Learn in our employees' own words what makes Reliance Standard a great place to build your career.
Stories From Our Team
Harrison McCaskill - Regional Sales Representative
I actually came to Reliance Standard from outside the industry - my background was in IT staffing. I've been here about five years.
From the very beginning, I was impressed with the rookie training program. I was given a lot of responsibility early on - which was appropriate for a position where you wear so many hats. While I was trained in sales, I was also exposed to the many different service areas of our business which allowed me to view all the ways clients touch Reliance Standard. That exposure helped me become someone who can add value to clients, to be able to steer them in the right direction, and have educated conversations about their issues beyond just products and prospecting.
Our sales representatives are not only expected to build relationships in the field, but also at the home office. We speak directly with our service and underwriting teams every day, and we're all pulling in the same direction. They're willing to listen, and they'll support you where they can. Those relationships give us credibility in the market that I think our peers at some larger carriers sometimes lack. Even without the big brand name, we're able to win business by getting the blocking and tackling right - service delivery is our differentiator.
Reliance Standard sales reps are not confined to one product or size segment. We get to sell a wide range of coverages to all group sizes, and that's fun for me. I'm constantly learning and adjusting to become a more valuable partner to brokers and employers.
My favorite days are when I'm on the road calling on brokers. Not every meeting is easy, but getting out of the office and building relationships is what I love about this job. A lot of it can be handled with emails and phone calls, so sometimes it is easy to forget just how important the face-to-face part really is. But that's where I can build my brand, and get to know people as friends and partners. There's nothing quite like building those long term business partnerships.
- Regional Account Manager
I joined as a RAM in June of 2012, after holding a similar role at another carrier for just over 25 years.
Reliance has been such a refreshing change for me. In my previous life there was so much red tape -- so many layers in the organization that were often barriers to getting things done. Very different here. Everyone seems to have the same goal and the same definition of success, service delivery that keeps and grows relationships.
I really don't have a typical day. I could be handling requests from brokers or clients, looking into billing questions, following up with underwriting...there's a real variety that I find very invigorating. Some days I'm wall-to-wall responding to questions, and some days I have the time to be proactive and truly consultative. It's a good mix.
There are 5-6 people in the regional sales office I work in. Our team has been together for a while and we really complement each other well.
This position is perfect for somebody who wants to have an impact. You can build a track record of being a supportive, creative partner who understands the clients' needs -- and suddenly you feel like you're part of THEIR team, in addition to the Reliance team.
I can't speak for every group carrier, but in my experience Reliance Standard is unusual in how it recognizes and cultivates excellence. If you're good, you'll be recognized for it and given opportunities to be even more successful.