Building On Success and Learning Through Experience
In recent years Reliance Standard has increased our average case size; enhanced our complement of field-based voluntary enrollment specialists – and commensurate participation results; made significant inroads with our integrated employee benefits and health and productivity management offerings; set consecutive annuity sales records; and deepened and improved distribution of RSL SmartChoice®, our small-group benefits platform.
However, we credit our overall success to a renewed focus on service excellence. Service is our "core story," our commitment to making Reliance Standard easy to do business with. From the largest technological advance to the most routine claim benefit payment, we re-examine ourselves daily to find areas in which we can improve.
For Additional Information:
Reliance Standard Ratings and Financial Highlights